Tuesday, January 27, 2009

Petty things??

First of all i'm happy to be able to say we are all feeling well again! Praise God for that!

Ok, the petty things...

Like Sears (the outlet site) ~ it used to be that shipping was free for orders over $30 or so. Ok, so it's been a while since i shopped there. But i found a few good deals recently, and (my fault) didn't look carefully to see that every order now has a $3 handling fee. Where this bites is that i made a total of 3 orders in 2 days because i kept finding more good deals after placing an order (not knowing about the handling fee at this point).

I only shopped in the categories listed in the discount offer, but several items didn't get discounted.

One item came with a broken box and missing pieces... they wanted me to re-order and return the damaged one when i pick up the new one, but when i went to re-order, it wouldn't give me the discount, plus they were adding the $3 handling fee (this is when i went back to all my previous orders and figured out that they slap it on every order now)! So after a few emails and a phone call, i think (hope) we've got that one figured out and settled (just need to pick up the new one and do the exchange thing).

Add to the hassle... a few items were back-ordered or something (didn't come with the original order), so now as each piece comes in, they are trying to add another $3 handling fee! I don't think so!!! (a $3 item that came later is now $6?? no thanks!). There is one other item still not delivered ~ i'm just waiting for it to become "unavailable" because it is one of the items they didn't honor the discount on and i'm not paying another handling fee.

Then yesterday, i went for a haircut appointment (had a coupon for a free haircut and wanted to use it before it expired). I specifically booked it for the 26th because i was planning to be in the city that day. Well, when i got there, the lights were out, "closed" sign hung, and a note on the door about them moving. Fun! Not impressed. When i tried calling later, their phone was busy... (or probably more like, off the hook). This morning i called again and asked about it... the lady i talked with couldn't find my name anywhere and said they didn't have anyone cutting hair on Mondays so no one should've booked me for then. The boss called back later this morning (left a message) to say my name was down for last week Monday with "no show." I have yet to actually talk with the boss... do i want to?

Leon's furniture... we ordered a recliner rocker in December (12th or something like that), were given a delivery date of Jan.9 or 10. We're still waiting... We've called a few times, the last time was just over a week ago and they said it was in transit, meaning it should be there within a week or so. They said they would call when it was in... still waiting... and wondering...

Petty things... (hopefully i've got it out of my system now ~ ha ha)

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